About Us
We offer tailor made solutions to public and private corporate entities and individuals alike. Our highly skilled and experienced staff can design, and deliver courses to agreed outcomes leading to qualifications from various accredited bodies to suit customer needs.
An approved training and test centre for; The Institute of Leadership and Management (i-l-m). Our training are delivered in small class size with a tutor to student ratio of 1:6. Our quality courses, training and office location have ample on street parking and nearby NCP car parks. Our office is easily access by public transport and within walking distance to the City Centre. We can offer training at client’s premises and can provide training equipment.
Our Professional Team:
Our people are the best. Our future depends on it. Our dynamic team is made up of professionals with extensive and diverse experience. Each of us is dedicated to helping you make the most of your skills and talents.
Director/Lead IV: Mike Tan BSc, MSc, CEng, FCIHT, FInstLM
Our principal tutor is highly qualified with over thirty years of experience working as client manager and consultant in the public and private sectors. He has vast experience in engineering, leadership and management, contract supervision and public consultation. He is an all-round trainer in personal development, leadership and management. A fellow member of both the Institute of Leadership and Management (ilm) and the Chartered Institution of Highways and Transportation. Mike was an international consultant managing large-scale and high-profile projects. He is PRINCE2 trained and a qualified Master trainer in ‘iMindMap’. He was an Associate Lecturer at Glamorgan University, where he lectured for over three years in Civil and Transportation, Project Management and Construction Practices for BSc and MSc students. Attained ‘Prepare to Teach in the Lifelong Learning Sector’ (PTTLLS) qualification.
Office Manager: Harri Shuffley
Harri is a young hard-working and technology savvy administrator who has recently finished his Level 5 Certificate in Management and was best student of the year in 2017 at Cardiff & Vale College. He has exceptional organisational skills stemming from his conscientiousness and attention to detail. He is highly proficient with computers and operating systems including; Windows, Mac, WordPress and Linux. Exceedingly talented in Microsoft Suite. Greatly motivated to organisational goals and time constraints. Excellent customer service skills from a background of sales. Harri is fluent in both Welsh and English. Finally he is a great addition to the team and we have great aspirations for his progression.
Project Officer: Lloyd Tan
Lloyd has proven management and digital skills with a keen eye of detail and quality assurance. Having facilitated and managed several international Erasmus+ & Taith projects, he has developed his project management ability and leadership style while ensuring key outputs are achieved without compromising on quality. Lloyds experience working in management and customer facing roles has given him the tangible understanding of the knowledge and skills taught in our ILM training program.
Our Professional Tutors:
They are all highly experienced in their subject knowledge, enthusiastic, and motivated individuals with many years of practical experiences.
Principal Tutor and Consultant: Roy Edwards
(MSc)
Roy is an experienced professional senior manager, with proven experience of nurturing and building business relationships. He has extensive background in developing public and private sector initiatives. He is a leading player in undertaking a key role in prompting, invoking and managing change in organisations. An excellent trainer highly experienced in strategic planning and networking, project performance and management techniques, and flexible to accommodate the needs and aspirations of client-driven projects. Managed difficult, potentially high risk issues and working in or leading partnerships and joint ventures. Roy has a thorough understanding of the international inward investment market and the key factors that can achieve success.
Natalie Whatley
Qualifications: (L3 T&E, L3 Vocational Assessing)
Natalie has 8 years experience within the beauty industry from running her own salon to teaching. She holds a Level 3 in Teaching & Education and Level 3 in Vocational Assessing. She is professionally accredited by Associated Beauty Therapists as a beauty tutor. She currently works closely with Cardiff City Council back to work schemes. Along-side running an extremely busy schedule Natalie has provided services in the local community including charity events. Natalie also had the privilege of being contacted by the Womens Welsh Rugby Team to provide a well earned pamper session for the team.
Tutor: Andrew Burnett
Qualification: MBA LLM FCMI FHEA QTLS Assoc CIPD MSET
An experienced management training Consultant and trainer, qualified as a university lecturer (FHEA) and teacher (PGCE). Andrew has extensive management experience in global FTSE organisations with strategic responsibilities. He holds several business-related Master’s Degrees and postgraduate people development qualifications. An accomplished former senior business manager. At present researching on a part-time Professional Doctorate (Education) programme at Cardiff University focusing on learning in the workplace (EdD).
Zehra Dani
(BA, MA Social Work)
A dedicated registered social worker with Social Care Wales. She has several years of mentoring and coaching experience in supporting university students and academics. She specialises in supporting Neurodiverse individuals with Non-medical interventions. Her specialist skills include: supporting individuals with managing mental health, motivational support, confidence building and help with effective communication.
Her skills also include: assessing and reviewing individual support plans, advocating for individual’s rights and ensuring their well-being by sign posting to other services. She is committed to improving lives through compassionate care and dedication. She works with individuals holistically based on a bio-psycho-social approach to practice.
Gareth Evans
Dip.PFS (Certs.MP&ER)
Gareth’s career has been spent in the Financial Services arena, where he held management and Senior Management roles with household name companies. A qualified Financial Planner with a BSI 22222 accreditation, Gareth has recruited and developed award winning teams on both a regional and National level. When heading up a L&D department with 22 trainers, Gareth personally designed and delivered a major coaching programme, collaborated with a world famous Consulting Group on advanced communication skills and was instrumental in running programmes on a wide range on leadership and management subject areas. Gareth was invited to share his views on Coaching in a lecture to the Chartered Insurance Institute in London.
Working on his own account since 2014, Gareth has inspired delegates at all levels including those from well known organisations such as ONS, MacMillan Care Support, Norgren, Cardiff University and Swansea Building Society.
Gareth is a former International Rugby Player, having represented Wales, Barbarians and British Lions. He is a former captain and coach of Newport RFC and in 2014 was inducted in the Hall of Fame.
Richard Soulsby
MSc, BA
Richard is a highly experienced trainer, coach and facilitator, with 30 years’ experience in developing employees, managers, leaders and coaches, in many varied organisations in the UK and abroad. Richard believes in the transformative power of learning to build high-achieving teams and individuals. He delivers bespoke and certified courses at all levels, across a broad range of soft skills. Also working as a musician, writer and actor, Richard’s greatest strength lies in effective communication with learners of all abilities and with unique needs. He empowers others through learning sessions that are interactive, energetic and fun.
Tutor Ian Jones
25 years experience in Business and Management Training and Consultancy. Delivered to public, private and third sector clients clients throughout UK, Europe and Asia. Worked for range of Blue Chip Organisations including UK & Welsh Governments, Numerous Welsh Local Authorities, European Union, EBRD and World Bank. SFEDI Level 7 qualified Business Trainer and Consultant.
Tutor: Veronique Brosse
(BSc, MSc)
Veronique has a master degree in language and a specialist in teaching English for foreign student. She has worked with colleges in France and training academy in Wales. Veronique is specialised in working with students seeking employment and people with fewer opportunity. She has a vast experience working with the food/catering and teaching English to foreign students. A French native speaker and able to communicate in German and Spanish.
Tutor and Consultant: Melanie Disley
BA (French & Russian), MA (Applied Language Studies in Computing), CIPD, NLP Practitioner, INLPTA Diploma in NLP, A1 Assessor
Melanie is an effective and efficient training and development professional improving a vast range of individuals and businesses through training, assessment and other learning and development opportunities. Adaptable and versatile. Competent and experienced in a variety of subject areas and in achieving desired outcomes in diverse circumstances. Her main strengths and qualities are in; Leadership, Management, coaching and mentoring including; Change Management, Problem Solving and Decision Making implementation and delivery. Melanie has significant experiences in assessment services, coaching and mentoring executive, designed and delivered workshops and learning programmes using a variety of training methods. She has structured a programme of recruitment, selection, induction and performance management for a team of call centre staff.
Tutor and Consultant: Graham Wadelin
(MSc, PhD, CEng, FInstChemE)
Throughout his career Graham has been involved with some of the most environmentally challenging industries. A chemical engineer by profession, his early years were spent designing and commissioning plant for the manufacture of heavy chemicals, fine chemicals and drug intermediates. He then worked for eight years as an environmental regulator and team leader for central government before taking up the role of a senior environmental manager with the UK’s largest steel producer.
His academic qualifications include a Master’s degree in Integrated Environmental Management and a Doctorate in Environmental Assessment of Industrial Processes and he has specialised in environmental legislation, environmental management, waste management, environmental assessment and land remediation. Graham has offered advice and guidance on both environmental policy and regulation in various government and industrial committees and working groups. He has also lobbied at both National and European levels for the best outcomes for industry in respect of proposed new environmental legislation.
Tutor: Tereza Silva
(BSc – Approved AutoCAD Trainer)
Tereza has been a practising architect for over 20 years She has worked in architectural organisation throughout the world and has a great deal of experience in both delivering, planning and designing large and small scale projects. She has designed architectural projects for organisations including; Tesco, Lidl, custom built homes and various small project for the aforementioned companies. Tereza speciality is in delivering both 2D and 3D CAD. Tereza’s experience in Architecture has provided her with a working knowledge that is second to none. She is friendly, professional and capable of explaining complex ideas and concepts in a simple to understand manner.
Tutor: Gareth Jones MA(Law)
MA(Law) – Barrister
Gareth specialises in Construction Law, Wills, Trusts, Probate and Inheritance Land Banking. He also practices Personal Injury, typically medical negligence and fatality cases.
Tutor: John Ham
(BSc (Hons), FCA
John is a Fellow member of Institute of Chartered Accountants qualified in July 1991. He is a Chartered Accountant with a wide range of sector experience. His expert areas of services provided are in Accounting; Personal Taxation; Corporation Tax; Limited Company Accounts; Payroll Services, and VAT. He has been a Group Financial Controller specialising in assessing the viability of new business ventures and projects including the preparation of revenue and costing analyses of project planning of companies’ expansion, exit and diversification proposals.
Tutor: John Dell’Armi
(FInstLM, ACII)
John is passionate about teaching and has vast experience across the full training cycle. He has excellent commercial awareness and is a first-class communicator at all levels. John has a proven track record in performance management, and his superb coaching skills can be attributed to his vast professional experience.
Tutor and Consultant: George Savva
(BSc (Hons), Referral Institute
(Accredited Trainer for: Advanced Networker, Pipeline, Basic D.I.S.C. Profiling)
An accomplished sales and marketing professional who also is a skilled and qualified trainer; specialising in Communications Skills, including cutting edge Sales Training, Recommendation Marketing Strategy (the training thereof as well as Implementation Techniques), Word of Mouth Marketing Strategies, Presentations Skills (informational and commercial), Human Relations & Influencing Skills, which include World Class Customer Care and Outstanding Customer Service skills.
A Self-Motivated and resourceful individual with the drive, commitment and insight necessary to deliver training effectively. Capable of reinforcing messages and material into the minds of delegates for both prospects in sales situations and participants in training programs and seminars.
Tutor: Andrew Abraham
(BSc, ACInstCES)
Andrew is an experience practical tutor and is also a former surveying lecturer at the University of Glamorgan. Andrew was a survey manager for Hyder Consulting, responsible for undertaking topographic surveys for the company and also responsible for developing the survey business. Prior to commencing employment with Hyder Consulting, Andrew had worked on a variety of projects, in mining, tunnelling and civil engineering, the most significant project being the Channel Tunnel, where Andrew was employed as a surveyor between 1989 and 1991. An all round tutor with experience in surveying and setting out.
Tutor: Ace McCarron
(BSc)
Ace McCarron is a leading Lighting Designer in the world of opera and theatre, with over thirty years of experience as a freelance. His work has taken him all round the world, but has much experience of working in Scandanavia, Belgium and The Netherlands. Initially trained in Electrical Engineering, and having worked as a contract draughtsman, he has also taught his subject, both in the classroom and in-service, with Croydon College, Wimbledon School of Art and Design, Central St Martin’s, and the Royal Welsh College of Music and Drama. Ace has been using AutoCAD for the last fifteen years, his 3D skills being particularly valuable in his regular Production Management work for the Nofit State Circus.
Tutor: Mike Bethune
MSc
Mike is a member of CIEH, FSB and RSPH. A tutor with years of culinary experience, having worked as a chef and head chef at many organisations. He then moved into training, to provide his knowledge and experience of health and safety within the catering industry. As a trainer since 2002, he has years of experience providing high quality courses to thousands of happy participants. He has achieved a postgraduate certificate in HACCP along with a advanced diploma in health and safety.
