Cookie Policy

About this cookie policy

This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to control the cookie preferences. For further information on how we use, store, and keep your personal data secure, see our Privacy Policy. You can at any time change or withdraw your consent from the Cookie Declaration on our website
Learn more about who we are, how you can contact us, and how we process personal data in our Privacy Policy.
Your consent applies to the following domains: www.careerchangewales.co.uk

What are cookies ?

Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyse what works and where it needs improvement.

What personal data do we collect about you?

1. Name and surname
2. Telephone and mobile number
3. Address
4. Email
5. Date of birth
6. Bank details (if required)

How the data is collected?

1. By hard copies (term and conditions, ReAct forms, Enquiry form)
2. By emails
3. By telephone

What is the purpose of collecting the data?

1. As required by our quality assurance system and awarding bodies
2. In order to perform the courses properly and to a high standard
3. To be able to contact the candidates if required

Where do we store the data and how is it protected?

1. In a secured lockable cabinet.
2. Office Internal cloud system.
3. Dropbox on-line storage system

How long do we keep their personal data?

1. Your personal data is held for no more than six years

How can you access or change your data?

1. You can contact us by email, telephone and face to face
2. It is expected that you should receive a response within 5 working days
3. 029 21 156 603
4. Harri@CareerChangeWales.co.uk

Who can you contact if you want to make a complaint?

1. Data Protection Officer, Mike Tan – Mike@CareerChangeWales.co.uk
2. Data Controller, Harri Shuffley – Harri@CareerChangeWales.co.uk

How do we use cookies ?

As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data. The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.

Your data is not shared with any outside source. Google analytics will collect data such as general location, age and other demographic data, but will not collect emails, names etc.

We will collect emails/name/phone numbers if you submit them through our contact us. This is so we can reply and send you information relevant to your query.

What types of cookies do we use ?

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely. Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.
The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: TThese are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

The below list details the cookies used in our website.

How can I control the cookie preferences ?

Should you decide to change your preferences later through your browsing session, you can click on the “Privacy & Cookie Policy” tab on your screen. This will display the consent notice again enabling you to change your preferences or withdraw your consent entirely. In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies.