Crisis Management Training

Crisis Management training is an essential component to a successful business. Crisis management is not only for large businesses and organisations, it’s vital for small, medium and micro businesses as well. You can ensure you have the preparedness, risk mitigation, effective decision making, team coordination to get through and crisis.

This course will also teach you how to manage your reputation, as well as understand the legal and ethical considerations when managing a crisis. Getting on a crisis management course is an investment into resilience and adaptability for your organisation.

Who Should Attend

This course has been created to be sat by anyone looking at getting a wider view of crisis management. This could be a CEO, manager, HR, business owners, communication staff or other staff who could be involved with crisis management – or anyone keen on enhancing their crisis management skills.

Course Contents

• The definition and understanding crisis management
• Risk assessments and identification
• Crisis communication strategies
• Crisis response planning
• Psychological first aid
• Legal and ethical decision making in crisis management
• Post crisis evaluation and continuous development

Learning Outcomes

• Understand what crisis management is, and how to conduct it
• Understand how to conduct a risk assessment and identify a crisis
• What crisis communication strategies are useful for your organisation
• How to conduct a crisis management response plan
• Understand what psychological first aid is
• Recognise the legal and ethical considerations of crisis management
• How to conduct a post crisis evaluation

Prerequisites of Crisis Management Training

No specific prerequisites are required for this Crisis Management Training. It is designed to accommodate professionals at various levels of experience, making it accessible to those with diverse backgrounds and roles within an organisation.

Course Format

This is a 1-day training course running from 09:30AM to 16:00PM. This course is run at our head office which is 5-7 Museum Place, Cardiff, CF10 3BD. If you do have 4 or more individuals, we may also be able to run the course at your location.