Call Centre Training Call centre training is essential to the growth of any business that works with customers through phone calls. Our call centre training course will cover what you and your candidates need to be the best front for your organisation. You will learn about call reviews, tone of voice, call handling techniques, soft
An understanding of the CDM 2015 Regulation This is our new CDM 2015 training course. The Construction (Design and Management) Regulations 2015 came into force on 6th April 2015. These changes represent a significant change in the way that health and safety is managed in the construction industry. The key changes that will be covered
Customer Service Training Essentials Customer service training is essential to the growth of any business that works with customers, whether face to face or through phone calls. Our customer service course will cover what you and your candidates need to be the best front for your organisation. You will learn about reflective listening, call reviews
Foundation / Beginner AutoCAD Course Beginner AutoCAD course training. Offsite Training: We are able to offer training at your premises subject to a minimum number of candidates. We can also offer bespoke training to your line of business at all levels. If interested please contact us at Info@CareerChangeWales.co.uk or call 029 21 156 603, and we will
Course Duration This course takes up to 1 month to be completed, there are 2.5 days training, 1 day optional assignment tutorial and then you have 1 month from the last training day to submit and pass the assignments. ILM Level 7 Course Outcome You will receive an ILM Level 7 Leadership and Management. Level
Lean Six Sigma Training – White Belt Course The Lean Six Sigma Training, White Belt course is designed to provide a basic understanding of Lean Six Sigma methodologies, introducing participants to key concepts and principles. Who is this course for? The Lean Six Sigma White Belt Course is designed for individuals who want to enhance their understanding
Finance for non financial managers This finance for managers training course will help you to understand basic financial principals and the documents used in business. You will learn how to interpret the information in these documents, and use this to manage day-to-day business activity. This knowledge will enable you to be more effective in
Working at Height Overview Our working at height course has been created to encourage those who work at heights to do so safely. Falls from height are one of the biggest causes of workplace major injuries and fatalities, this is due to the lack of knowledge around working safely at height. Common causes are falls
Team Building Team building can be a great way of helping both new and existing teams to work and communicate well. We design our team building to target the needs of your particular team. Our approach is to mix strategic planning with practical techniques. This improves internal team communication, co-operation and morale (We can offer
Microsoft Project Training We provide 2 days of Microsoft Project training Cardiff and Microsoft Project course. The training is to a high quality due to the small numbers of candidates we run the classes in. We provide the training at our head office which is 5-7 Museum Place, Cardiff, CF10 3BD Day 1 – Introduction to
Critical Thinking Training Course Every successful organisation will rely on people who can think critically and who can be thoughtful leaders. This Critical Thinking training will give you the knowledge of how to solve various problems using long-standing techniques. You will also learn how to analyse problems, use your creativity to implement innovative ideas within
Our Capabilities The Level 3 Award in Leadership and Management is ideal for individuals who have management responsibilities but no formal training and are serious about developing their abilities. This program particularly supports practising team leader/s seeking to move to the next level of management and managers who need to lead people though; organisational change,
