ILM Level 2 Leadership and Team Skills Training – Team Leader Training
The ILM Level 2 Leadership and Team Skills Training is an entry level qualification for anyone with management responsibilities but no formal qualification. It is also useful for anyone hoping to progress into a management position but who have not yet formalised their understanding with any training. It will benefit anyone with a management or supervisory position.
Management is a universally useful skill that is required by all sectors of work. From SME’s to global conglomerates, being a good manager makes you a useful member of any team. As a manager you have the power to enable people, allowing them to better themselves and those around them.
In this course we will look into what makes a manager good or bad and assist those with an interest in the course in investigating how we can avoid the mistakes of the manager we worked with previously and see what made the good managers we have worked with make us smile or make our day.
For training dates, have a look at our calendar – CLICK HERE
Our training is held at 5-7 Museum Place, Cardiff, CF10 3BD, however if you’re unable to come to location we also offer our training through Zoom. This is high quality tutor lead training but from your home or workplace. If you have course enquiries, tell us which type of training you would prefer!
If you cannot find the course you’re looking for on the calendar please contact us either by phoning 029 21 156 603 or emailing Info@CareerChangeWales.co.uk
Award / Certificate:
The Level 2 qualification comes in 2 variations, there’s the Award and the Certificate. The difference in between these 2 is the number of modules required to sit and pass before gaining the certification. The Award is the shortest version of the Level 2 qualification.
Who Should Attend
The Level 2 Award/Certificate, in Leadership and Team Skills is ideal for individuals who have management responsibilities but no formal training and are serious about developing their abilities. This program particularly supports practising team leader/s seeking to move to the next level of management and managers who need to lead people through; organisational change, budget cuts or for personal development.
ILM Level 2 Leadership and Team Skills Training Content
The Award variant of the Level 2 qualification covers:
- Leading Your Work Team
- Methods of Communicating in the Workplace
The Certificate variant of the Level 2 qualification will cover the above 2 modules, alongside the below modules:
- Meeting Customer Needs
- Setting Team Objectives in the Workplace
- Understanding Training and Coaching
- Understanding Leadership
- Solving Problems and Making Decisions
Learning Outcomes
By the end of the course learners will be able to:
- Explain and understand the difference between leadership styles
- Understand leadership qualities and be able to review your own leadership potential
- Exceeding the needs of your customers
- Using different techniques to keep your customers happy
- How to solve problems quickly and efficiently
- How to communicate properly in your workplace
- Set objectives that are both challenging and achievable
Course Format
To complete this Award course you will be required to undertake 2 modules. For the Certificate you would be required to undertake 8 modules. The Award will take 2 days of training alongside an optional assignment tutorial day. The Certificate will take a couple of weeks to complete which will be 6 days of training alongside an optional assignment tutorial day.
There is an assignment to be completed per module. For the Award this means there would be 2 assignments to complete. We offer a lot of support to ensure the best chance to pass including an optional assignment tutorial day, emails and phone calls.
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