Assertiveness and Influencing Skills
This fresh and exciting look at a critical topic for the business professional has been written to take advantage of a greater understanding of human behaviour.
General Appraisal Skills
This course is suitable for those candidates who would like to understand about general appraisal skills. The course offers you the opportunity to develop skills appropriate to undertake professional staff appraisal in an office working environment.
Motivational Techniques
Motivating staff is a key part of any manager’s role. This practical workshop helps delegates to establish practical strategies to motivate their team for optimum performance, no matter how testing the times.
Personal Impact – Creating The Desire To Grow
It allows delegates to first accept the concept of taking ‘time out’ to explore everything that makes them unique. It enables them to truly understand the way humans interact and respond to events in their lives.
Risk Assessment Training
This course is designed for anyone with a responsibility to conduct general risk assessments. It is particularly useful for managers & supervisors, but equally beneficial to individual workers, team leaders, technicians, engineers and others who contribute to the risk assessment process.
Team Building
The concept of teamwork is extremely important to the success of any team. All coaches talk about working as one unit, as a unified team. Teamwork and unselfishness create the backbone of a great team, without them a team cannot realistically compete.
Introduction to Public Inquiries and Hearings
This course will provide an overview of the Public Inquiry and Hearing process for Planning Appeals, Orders and Local Highway Proposals. The course will identify the legal background to the inquiry, preparation for the inquiry, key points of protocol and the Inspector’s Report.
Online and Zoom-pro based training
We are offering online customer care and Zoom based training as well as our usual classroom courses. Should there be further lockdown restrictions more courses are likely to be done either through Zoom or via online. However as of this moment, we are providing all of our training as normal in classrooms. We are also ensuring that classroom training courses are done in very small numbers of no more than 4. This is so we can not only provide the highest quality of training, but also we ensure everyone’s safety during these times.
Should you be interested in Zoom training you will need to have a PC or laptop and a free Zoom account. If you do not have a Zoom account, we can help you to setup one.
